Banking services provided by The Bancorp Bank, N.A. Member FDIC.
FDIC-Insured - Backed by the full faith and credit of the U.S. Government
Check Reorder
How do I reorder personal checks for a deposit account?
- Log In to your account.
- Click on the Services tab and the Check Ordering link. Click the Enter button to go to Deluxe.
- Select the item(s) you wish to reorder.
- Reorder the item(s) "As Is" or "Make Changes".
- Add the item(s) to your Shopping Cart.
- Complete the check out process and place your order.
At the end of the transaction, you will see a message telling you the order has been received. You will also receive an Order Confirmation by email.
How do I order a new item for a deposit account?
- Log In to your account.
- Click on the Services tab and the Check Ordering link. Click the Enter button to go to Deluxe.
- Click on one of the available product category tabs.
- Select the item you wish to order.
- Customize the item to match your preferences.
- Add the item to your Shopping Cart.
- Shop for more items or complete the checkout process and place your order.
At the end of the transaction, you will see a message telling you the order has been received. You will also receive an Order Confirmation by email.
How will my check reorder be shipped?
For security purposes and in order to protect your personal identity, all orders will ship to the address on file with the Bank. If you need to ship an order to a different address, please place your order through Customer Service.
Deluxe can only accept check orders that will ship within the United States, including Puerto Rico. If you are in the military, APO and FPO addresses can be accepted. If your order will be shipped outside the U.S., please contact Customer Service at 866.415.2501.
Can I check the status of my order?
Yes. Log In to your account. Click on the Services tab and the Check Ordering link. Click the Enter button to go to Deluxe. Click Order Status. Your previous order details such as item name, order date, status, and ship date with Deluxe will appear.
My order history is not available. What do I do?
Information on orders is stored with Deluxe for approximately 3 years. If you have not ordered personal checks for your account through the bank within the past 3 years, or if our system is unable to retrieve your order history, please contact us to place your order.
What if I need help after I place my order or after my checks arrive? For example, how do I request a last-minute change?
For fast service after you have placed your order, contact us at 866.415.2501.
I ordered more than one product, but only received one. Where is the rest of my order?
Products may ship from various facilities and therefore may arrive at different times. Order status is available online and will show the expected delivery date of your remaining items.
There is a problem with my order. What should I do?
To report a problem with your order, contact us at 866.415.2501. The Bank will work with Deluxe to solve your problem as quickly as possible.
How do I place an initial order or reorder for line of credit checks?
Please contact us at 866.415.2501.
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